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Is it finally time to remove that tree from your backyard? Or are you in need of an emergency tree cleanup after a large storm?

Regardless of the reason why you’ve started your search for a professional tree services company in the Ottawa area, you’ll want to keep a couple important questions in mind when reaching out. Getting information upfront will help avoid any miscommunications around process or pricing — and make the process of getting your tree removed a breeze!

Is your team experienced, licensed and certified?

Most importantly, you’ll want reassurance that the tree company is actually up for the job. Removing large trees can be a dangerous business with risks for both injuries and damage to property. It’s not the right time to look for the cheapest option if their price is based on cutting corners and finding shortcuts.

You’ll want to ask for the specific certification that the arborists on staff have. These certifications can give you peace of mind that they are professionals who both have gone through many hours of training and also are up to speed on the ethics and standards involved in tree removal.

Can I see your proof of insurance?

While any professional tree removal company will take steps to avoid causing damage, you’ll want to ask in advance for proof of insurance on the off-chance that something goes awry.

A tree company should have general liability and workers’ compensation insurance to give protection in case of an accident.

Do you provide free on-site tree assessments?

To make sure you’re getting the proper value for your dollars, you’ll want the tree company to do an assessment before giving you their price. It’s good to clarify upfront whether this assessment is included — just so you aren’t stuck with an unexpected bill if it turns out the tree doesn’t need to come down yet, or if it becomes apparent that you should use a different tree removal company instead.

Do you have the necessary equipment for the job?

Having the right equipment to tackle the job is key. And taking on a job that is too big to handle is a recipe for disaster.

Part of the initial assessment should lead to a recommendation around what will be involved in taking the tree down. This is the right time to ask any questions you have about equipment — making sure that there isn’t anything being done as a cost savings move which is also increasing the on-site risk.

Can you help in getting all necessary permits?

Tree removal in Ottawa requires getting a permit. You’ll want to confirm with your tree contractor that they can handle this process for you so there’s one less item to consider for your list. An experienced tree removal team should have all the know-how to quickly acquire permits as required!

Will you take care of cleanup?

It’s good to be clear that your tree removal company will leave the property in as good or better condition than when they arrived! Tree cutting can be a messy business, so ensure the tree company will take time to clean up all debris from the tree and any other clutter or mess caused by the job.

Do you have any references from past customers?

Lastly, it’s good to ask upfront or do your research before hiring a company to see how past customers have talked about the experience. Many tree service companies have lots of clients who are more than willing to share their opinion about the quality of service. The reviews should be overly positive — and if there is a negative opinion here or there, you can also get a sense of if the company responds and handles disputes in a professional manner.

Time to get started!

Once all the questions are cleared up and confirmed, it’s time for the work to start! Having a tree services company like VS Tree come in and handle all aspects of the job is a great way to remove a dangerous or unstable tree. If you have any additional questions or if you simply want to get started with a project, reach out to us today!

Joel Sabourin

Joel Sabourin is VS Tree’s ISA Certified Arborist. He brings a calm confidence and professionalism to every job. Joel specializes in the latest methods of tree care and is truly an expert when it comes to all aspects of the tree service industry.